October 4, 2011
Los Angeles Times
Pressing for better quality across healthcare
By Noam N. Levey
The cardiac intensive care unit at Egleston children's hospital in Atlanta gleams and hums with a dazzling array of scientific wonders that breathe for tiny lungs and monitor every beat of an infant heart.
But on a recent visit, Dr. Donald Berwick was especially pleased by something decidedly low-tech: a quiet zone where nurses can place medication orders without being interrupted, even during emergencies....
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